I watched a brief news item on CNN this morning about a soldier, in combat uniform, who was returning overseas after a brief leave period at home with his family, and who was charged extra for having his duffle bag weighing more than the standard maximum weight of 50 pounds. His was some sixty odd pounds.
Problem is, the airline, American, has a standard policy stating that those in the military traveling in uniform on orders have a maximum allowable weigh of 100 pounds before excess weight charges apply. The airline's excuse was that the individual did not show his orders when checking in, but then the soldier stated he was not asked to show those orders, and that the attendant was rude during the process. Of course now that CNN and other media outlets are reporting on the incident, American Airlines is being all apologetic and offering a refund.
Too late. Never should have happened in the first place. Another reason why I refuse to fly anymore on commercial airlines.
