Monday, August 04, 2008

AEA's Website

As the webmaster for www.armyengineer.com, I am often asked "why does AEA not now have a capability for members or prospective members to perform transactions 'online', instead of having to send email, fill out and fax/mail a form, etc". Short answer is that the site used to have that capability, but as a result of a major transition from an old online data base, to a new one with greater utility, AEA's online capability is in temporary limbo. Soon, that will end. Turns out that the process was more difficult than first expected. Once the conversion is complete, and all works as intended, look for improvements. I also get questions pertaining to whether or not AEA programs other than membership might be converted to online interaction. Answer is, yes over time, but the details are still being developed. I wanted to let all reading this know that it is AEA's intent to make your online visit as service-oriented as possible. And from my standpoint as the person with whom AEA has entered into an independent service contract to "do the work", I'm just as impatient and interested as you are to have this all happen sooner than later.